Frustrated with Hearing Aids? Seven Possible Reasons By Monique Hammond
The topic of hearing aids can lead to pretty heated discussions in support groups. Certainly, digital instruments have helped many people beyond their wildest dreams. Yet, as technology becomes ever more complex and the media ads ever more optimistic, one wonders why people so often express frustration with their instruments.
Whatever the reasons, there are some truths that must be kept in mind as one sets out in search of better hearing:
- Is the client ready to take action for change? For those who remain mired in denial it becomes easy to direct resentment and maybe self-blame at the device(s) that keep “disappointing” them.
- Even with the most advanced instruments hearing will never equal the normal hearing that we once had. The “aided” hearing will eventually become the new normal but it takes time, patience and return visits for tweaking.
- Time for a second opinion? If return visits do not lead to improvement, one wonders if the device is indeed tuned correctly to suit the patient’s needs.
- We live in a tech-happy society and often believe that there is nothing that technology cannot tackle. Then we find out that even devices with the latest digital sound processing capabilities have their limits, such as distance and background noise.
- People tend to equate price with results: As the price increases so do customer expectations. Comments like “With so many $$$ hanging on my ears, I ought to hear better than this!” are popular among hearing aid users. Are all the features that drive up the price really needed? What other choices are there?
- Might a conflict between the patient and the instrument specialist influence results? Personality counts. Where one relates better to a confidant and friend, the other needs the voice of reason and science.
- A major prerequisite for a successful hearing aid purchase is trust: Trust in the competence of the professionals; trust that the patient’s best interest guides the process.