Monique Hammond

Award-Winning Advocate, Author and Pharmacist

Raising awareness on Hearing Loss in the Industry and Community.
Advocating on behalf of those with hearing loss.
Helping employees preserve their hearing on and off the job.


Workshops and Training

Improve Safety and Prevent Hearing Damage at Your Organization.

A loud noise exposure contributed to my hearing loss, which eventually cost me my job.
Just the Facts: Hearing Loss Basics

Hearing Loss and the Workplace: Communication and Access

By now, 1 in 5 Americans over age 12 have hearing loss significant enough to interfere with communication. How will employers deal with this in the future?

Attendees Will Learn:

  • Facts about hearing
  • General information, education and awareness
  • Exploring hearing loss
  • Misconceptions go both ways
  • Basic communication strategies
  • Easing communication
  • Communication access at the workplace

Designed For:

  • Employers who want to understand hearing loss and its challenges in the workplace
  • Employers who want to have their employees understand hearing loss for an inclusive and productive workforce

Contact for Availability and Booking

Noise-Induced Hearing Loss: Protecting Ears Saves Careers

For Employees in Industry and Construction

Attendees Will Learn:

  • Risks on and off the job
  • Noise-induced ear damage
  • Employee education on ear/hearing safety
  • Side effects of hearing loss
  • Hearing loss affects life
  • Prevention strategies
  • Ear-protection use and compliance

Designed For:

  • Employers – Manufacturing
  • Employers – Utilities
  • Employers – Construction, Public Health and Safety officials

Contact for Availability and Booking

Induction Looping: So That All Hear More Clearly

Induction Looping: Get into the Hearing Loop

Attendees Will Learn:

  • Introduction to hearing loss and hearing devices
  • What is an induction loop?
  • Accessing a loop
  • Who can benefit?
  • Why should we loop?
  • Advocacy

Designed For:

  • Employers wanting to make the workplace accessible to those with hearing loss
  • Businesses who want to make their business accessible to those with hearing loss and increase their customer base
  • Public venues needing to accommodate those with hearing loss

Contact for Availability and Booking


Help your organization streamline the work relationship between normal-hearing employees and those who are hearing-challenged through mutual understanding. She will guide you to look for ways to solve issues so that all reach their full potential on the job. Monique’s consulting expertise covers:

  • Hearing loss basics
  • Hearing loss as a communication issue
  • Misunderstandings
  • Accommodation basics
  • Identifying and resolving issues

Monique Hammond will work with your organization to educate employers and employees alike on the effects of hearing loss on communication at work.  Hearing loss as a communication issue is often overlooked, but 1 in 5 of us suffers from it today. You can take a lead in supporting hearing-challenged employees at your organization.

Speaking & Keynotes

Shhh! Noise-induced Hearing Loss

Categories: Public Education on Ear and / Hearing Safety, Hearing Loss Prevention, Advocacy

Interested parties:

  • General public - especially those with noisy jobs and/or leisure activities
  • Employers
  • Parents
  • Teachers
  • Seniors
  • Public Health officials

Some topics: How we hear, rising social/recreational noise levels, industrial noise, hearing loss consequences and prevention

Hearing Loss: A Public Health Issue!

Categories: Information, Public Education, Prevention, Advocacy

Interested parties:

  • General Public
  • Parents & Educators
  • Seniors groups
  • Public Health officials
  • Safety Organizations
  • Community Service organizations

Some topics: Statistics, rising noise pollution, at-risk populations, lack of targeted public education efforts

Induction Loops and Other Listening Devices - to help those with Hearing Loss

Categories: Public education on ear/hearing help; technology; devices, access

Interested parties:

  • General public – especially those with hearing loss
  • Public venues: churches, museums, city councils, libraries, conference halls
  • Building managers
  • Public Health officials

Some topics: Hearing loss and assistive listening devices; what is a loop; who can benefit and how?

When Ears Ring: Tinnitus!

Categories: Information, Awareness, Support

Interested parties:

  • Those with tinnitus
  • Those who live with people with tinnitus
  • Health providers: doctors, nurses, nursing home staff, social workers, etc.

Some topics: What is tinnitus? Emotional burden, management strategies and research

Ear-harmful Chemicals? Making Sense of Ototoxicity

Categories: Medical Information, Public Education, Prevention

Interested parties:

  • General public
  • Health care providers; caregivers
  • Alternative health practitioners
  • Social workers;

Some topics: What is ototoxicity? Examples of known and suspected substances, complicating issues, strategies for staying safe

Experienced. Knowledgeable.
Book Monique Today


What Did You Say? An Unexpected Journey into the World of Hearing Loss is Monique Hammond’s compelling personal story about her experience with sudden hearing loss and balance issues that quickly upended her life. When discussions with medical professionals left her with more questions than answers, she researched her own case and wrote the book she wishes she had had as she tried to make sense of her “ear event.”

What Did You Say? provides a wealth of information as the author’s story winds through the text. The book is an introduction to hearing loss, balance issues, ear disorders and technology. It provides basic yet needed information to a broad audience—people who deal with ear-related problems of their own, those who want to understand the challenges that loved ones with hearing issues face, and those who are simply curious.

What Did You Say has been approved by the following organizations:

American-Tinnitus-Associationhearing_loss_association_of_americaInternational Hearing Foundation logo

“A terrific academic job putting together the problem of hearing loss as it can affect lives in a very serious and personal manner.”
- Michael M. Paparella, M.D., President of the Paparella Ear, Head & Neck Institute, Professor & Chairman Emeritus – Department of Otolaryngology University of Minnesota – Founder of the International Hearing Foundation (IHF)

“Sharing your experiences and expertise with others is such a gift… turning adversity into an amazing life and learning experience.”
- S.S., Communications Consultant

“The book is very interesting and powerful in how it conveys the disability associated with losing a sense we usually take for granted…”
- G.K., MD


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IMG_1756 (1)Pharmacist Monique Hammond has always been a passionate believer in the power of prevention through patient education. Now she has a new mission: To keep people hearing better, longer.

A Sudden Hearing Loss upended her life in a matter of four hours. Monique had to quit her job as a pharmacist. She then learned how precious the gift of good hearing really is.

In her book “What Did You Say? An Unexpected Journey into the World of Hearing Loss,” Monique shares her story. Most importantly, she passes forward to the readers what she learned the hard way about ears and hearing.

Monique puts her personal experience and extensive knowledge to good use during training and consulting sessions as well as speaking engagements.

Monique Hammond graduated with high distinction from the University of Minnesota, College of Pharmacy. She has worked in health care in Europe, the United States and Australia. She was appointed by the governor to the Commission for Deaf, Deafblind and Hard-of-Hearing Minnesotans (MCDHH). She served two terms and was vice-chair.

Monique is currently Executive Director and Senior Consultant at Ralph D. Thomas and Associates, Inc. She is a member of the Hearing Loss Association of America (HLAA) and has been elected twice president of the local chapter.



During her tenure with the Commission for Deaf, Deafblind and Hard-of-Hearing Minnesotans (MCDHH), Monique Hammond staunchly represented the interests of people with hearing loss. Unaware that she had even been considered, she was honored with the Commission’s Citizen Advocate Award at the Capitol in Saint Paul by popular vote of her peers.

Have her speak at your organization.

Book Monique Today



Hearing Loss is a growing issue. This blog supports the discussion about hearing loss.
How it happens. How it can be avoided. What are your options.
Don’t miss out on news and information that can benefit you.

Five Ways to Preserve Hearing in Children - Hearing loss is not just for aging and older people anymore. According to Johns Hopkins Medicine 1 in 5 Americans, age 12 and over, has a hearing loss significant enough to interfere with daily communication. In school-aged children we also know that hearing loss takes a major toll on their […]
Hearing Loss and Listening Effort - Communication as a tiring chore  About a month after I suffered a sudden left-sided deafness accompanied by a hefty vertigo attack I headed back to work. However, the inpatient pharmacy of the rather humongous medical center that had never been an island of peace now turned quickly into a living […]
Hearing Preservation as a Choice - Hearing preservation is not only an investment in future quality of life. It is also a choice that we must be ready and willing to make if we decide to keep hearing better longer. In that case, there is no time like the present to become serious about protecting this […]


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Damage to the inner ear and hearing loss can be prevented. Contact Monique today.

She can help you find the best options in prevention, education, and coping.

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